Recently, the Quality Supervision Bureau of Shijiazhuang City of Hebei Province supervised and inspected the implementation of the new regulations for the automobile three guarantees within its jurisdiction. As a result, it was found that there were 139 auto 4S shops in the city, and the purchase inspection and acceptance system was established and implemented. The repair record filing system was established and executed for the repaired vehicles, and the seller’s obligations in the “Three Guarantees Regulations for Automobiles” were fulfilled. The 18 three-pack disputes were properly handled.

In the supervision and inspection of the implementation of the three-package of the automobile 4S shop, the law enforcement personnel mainly carried out supervision and inspection from the establishment of the enterprise three-package system, the effective implementation of the three-package system, and the popularization of the three-pack knowledge of after-sales staff. The key inspections of 3C compulsory certification products and industrial product production licenses for automobile parts, automotive V-belts, brake linings (brake pads), and automotive batteries are examined. During the inspection, the law enforcement officers of the bureau earnestly publicized and implemented the relevant provisions of the “Regulations on the Repair, Replacement and Return of Household Cars”, collected relevant information, and urged the implementation of relevant rules and regulations.

In response to the investigation, it was found that the implementation of the three-package implementation system of individual automobile sales enterprises was unreasonable, and the personnel training was not in place. Law enforcement officers actively communicated with the company’s responsible persons and guided the company’s staff to understand the Three Guarantees policy to help them rectify the problems found. .

The relevant person in charge of the bureau said that through inspection, it can not only urge enterprises to implement the main responsibility of product quality, but also provide protection for creating a fair competitive market environment and protecting the legitimate rights and interests of consumers of household car products.

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