After a long waiting period of one month, Kumho Tire, which was exposed due to the large number of tires produced using recycled rubber, had started a recall operation nationwide on April 15. After two days passed, what happened to the recall of Kumho Tire? Can you “recall all illegal products” as promised in the previous apology statement? Is the owner satisfied with the arrangement of problem tyre detection and recall? The reporter recently conducted interviews at several recall points in Jinan.

A variety of models to replace tires without goods Jinan City Lu Star auto parts dealership is the only one in Jinan East, a designated point Kumho tire recall. The reporter saw on the 15th that a new banner “The safety of driving is in mind, reinstalling new milestones — a designated point for tire safety testing activities” was newly posted on the shop door, and the private cars coming to detect tires were in an endless stream.

"If you want to test a tire change, you need to make an appointment in advance. At present, we have already reserved 70 or 80 seats here, after April 23." The manager of the sales office told reporters.

A driver who drove the Great Wall dazzling model came to the store according to the appointment time. After the staff checked, the tires of the car were among the recall batches. However, when the owner proposed an immediate replacement, the manager replied: “Now the replacement tires in the store are incomplete, the Hyundai and Kia models have more tires, and the Great Wall tires have not yet arrived. However, we have already 1400 tires were ordered from Kumho Nanjing Plant. Estimated arrivals after the 20th, please leave contact information and contact you after arrival.”

The owner was very helpless and told reporters: “I bought the car last August. Since CCTV exposed the problem of Kumho tyres, I have been holding a month’s heart. The car was not able to drive fast and I saw there were pits on the road. I was nervous. It's easy to see today, but I didn't expect it to run white."

On the 17th, the reporter also visited two Jinhu Tire recalled designated spots in the western part of Jinan, and found that the private cars that had come to test had queued up in front of the shop. However, as of now, many models of replacement tires are not sufficient, Great Wall dazzling, Hyundai Yuet, Kia Saratuo and other models have been out of stock. In this regard, a staff member of Jinhu Tire Co., Ltd. in Jinan said: “We usually take 500 or 600 items a month, so there are not many stocks. Now we have so many recall sites in the country, and we suddenly have such a large demand. Can't keep up."

At the recall points of Kumho Tires, such as Hyundai 4S and Kia Motors 4S, there are fewer types of tires in stock, and many owners can only test it first.

"Free meals" are not easy to eat On the evening of the 14th, Kumho Tire announced on its official website a 21-page implementation notice for the recall of tires as an "instruction manual" that provides users with free testing and changing tires. Reporters found that Kumho’s “free meal” is not so easy to eat.

"Recalling batches of tires is not 100% replacement." The manager of the Lu Xing Automobile Parts Distribution Office told reporters. Originally, according to the rules announced by Kumho Tire's official website, tires in recalled batches can be replaced free of charge only if the pattern depth is more than 1.6 mm. If the pattern is less than 1.6 mm, it indicates that the wear is serious, and a certain amount of wear and tear is also required before the tire can be changed for free. It is understood that the recalled batch of tires is the Kwong Tire (Tianjin) Co., Ltd. 2008 production batch number C02208, C04008, 2009 production batch number C00509, C00909, 2010 production batch number C02410, C02910 and 2011 production Batch number C00111 product.

In addition, Kumho Tire also provided “high-quality, free replacement” for tires that were not produced after March 2008 after the recall batch, but at the same time set a higher “threshold”. : The “Guidance Manual” uses five-page text and photographs to indicate that tires are not replaced for free, and tyres are punctured, stabbed, drumed, run-flat, worn out, etc. .

However, there are few detection tools for designated sites. The reporter saw on Luxing Auto Parts on the 15th. When the staff detected the tires, they only used two tools, the pattern depth gauge and the tire pressure gauge. "The main thing is to look at the batch number of tires, and then see if there are any drums, broken wires, tire pressure gauges, etc." said the manager. Similarly, in the Hyundai and Kia 4S stores, there are basically visual inspections and hand inspections.

In some riders’ forums, some riders believe that “a total of seven batches of tires were recalled, only a small part of the market's capacity. Not only the detection depends on the naked eye, subjectivity is too strong, and the standards are all determined by Kumho. Isn't it all that Kumho has?